Allison Vassey

Interacted directly with consumers in a retail environment, inform them about benefits of products and services, and recommended products to facilitate solution-oriented customer service. Provided excellent levels of customer service, surpassed customer expectations, and created a positive brand experience that encourages customer loyalty. Participated in all company meetings and training events to establish proper channels of communication and ensured full operational compliance. Maintained up-to-date product knowledge and ensure that other team members are properly trained on new products to sell with confidence. Multi-tasked, prioritized multiple projects, and ensured tasks are completed on time. Maintained strong leadership skills with the ability to work effectively as an individual and in a team environment.Knowledge of retail merchandising and retail key performance indicators (KPIs) an asset. + Provide excellent customer service to our clients; reoccurring and new. + Manage Inventory Calculations for progress and company reports + Stock/Shipment responsibilities + Cash handling and register duties + Set examples and train new employees on closing procedures + Responsible for team performance on floor sets each month (rearranging product visuals) + Actively seek out customers in store + Leading sales position + Build productive trust relationships with customers + Proficient understanding of sales principles + Solid communications and interpersonal skills + Records of over achieving sales quota + Explain use and advantage of merchandise to each customer + Provide advice to customers regarding product + Maintained sales records for inventory control purposes + Enjoy professional interaction + Natural at maintaining a pleasant, professional demeanor

Provide comprehensive and proactive support to the office manager on a wide range of complex, tactical, and secure tasks, while prioritizing and taking personal responsibility of all activities in order to enhance effectiveness and customer privacy. Manage all operational and administrative HR duties within the organization. Assist President of DOC and office manager with calendar and contact management, travel, phone coverage, meeting set up, accounts payable/accounts receivable, quarterly tax documents, insurance concerns, and ad hoc projects. Analyzed data to maximize marketing, sales and business awareness. Serve as the point of contact for information concerning DOC activities and respond to all inquiries within established guidelines. Keep the office manager informed by producing special reports, data, and materials. Efficiently produce informational management summaries. + Responsible for maintaining and building customer relations + Account payable/receivable + Record data into computer software system + Proficient use of excel and Microsoft Office tools + General Ledger software experience + Technical and wireless capabilities + Payment Processing with a variety of different methods + Coordinating preparation of reports + Analyzes data + Identify solutions to problems if they occur + Provides information by answering questions and requests + Scheduling and assigning administrative projects + Prepare tickets for customer's request for deliveries + Send information to truck driver's who deliver fuel + Assign routes to driver's based first upon customer needs + Creating spreadsheets + Record expenses + Balance register weekly + Organizing and managing files

Provided safe and appropriate pharmacy services to CVS Pharmacy patients in accordance with the policies and procedures of CVS Pharmacy, the state’s professional standards, and other regulatory entities.Translated prescriptions filled out by the MDO and entered it on the patients profile. Looked for patient’s allergies, therapies, and current medication on different forms and enter them on the patient profile history. Verified all information is complete on the Rx and all necessary information is entered on the patient’s profile. Picked and packed medical supplies to fill patient orders. Checked prices against contract and in the schedule of charges. Understood the basic drug terminology and therapies/services provided. Observed legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary CVS Pharmacy patients information. Understood and complied with HIPPA. Participated in the process for assessing, managing, and reporting medication-related incidents and equipment error and/or failures. Accurately completed QAR forms and forwarded them to the supervising pharmacist. + Abided by and understood all Federal and State regulations, laws, and policies + Took information needed to fill a customer's prescription + Input information into computer software systems + Measured amount of medications for prescriptions + Accurately calibrated equipment + Answered phone calls from customers + Professionally answer customer's questions + Assisted in customer satisfaction with over-the-counter shopping experiences + Accepted payments + Processed insurance claims + Organized and tracked inventory + Alert Pharmacists' or Pharmacy Managers with medication shortages and supply orders + Placed orders with Cardinals and other vendors, for customers, as needed + Enter doctor instructions into systems for patients' prescriptions + Compound/mix medications + Operate auto-dispensing equipment for filling prescriptions + Cleaned and tested infusion pumps