Robert Daniels
Majored in Information Technology, Minored in Criminal Justice
Western New England University, Class of 2014
From Springfield, MA
Western New England University, Class of 2014
From Springfield, MA
I recently graduated from Western New England University in winter 2014. My major field of study is Information Technology, and it is something that I genuinely have a passion for. I am currently employed at Thing5, a telecommunications company, as a CPBX technician.
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Robert Daniels Receives Degree from Western New England University
Robert J. Daniels of Springfield, MA, received a Bachelor of Science degree from Western New England University on February 15, 2015. Western New England University is a private, independent, coe...
March, 16 2015 - Verified by Western New England University
Robert J. Daniels Named to Dean's List at Western New England University
Robert J. Daniels of Springfield, MA, has been named to the Dean's List at Western New England for the spring semester of 2014. Daniels is majoring in Information Technology. Students are named to ...
June, 26 2014 - Verified by Western New England University
Robert Daniels Named to Dean's List at Western New England University
Robert J. Daniels of Springfield, MA, has been named to the Dean's List at Western New England for the fall semester of 2013. Daniels is majoring in Information Technology. Students are named to th...
January, 17 2014 - Verified by Western New England University
CPBX Support Technician at Thing5 LLC
February 2015 - Present
IT help desk at Western New England College
I maintained and provided help for several faculty, students, and staff computers and peripherals that were apart of Western New England University. This includes tasks like:
>quarantining viruses,
>troubleshooting common computer problems,
>imaging machines
>maintaining inventory of computers and peripherals
>troubleshooting common networking problems
>Assisted employees with technical issues.
>Performed computer deployment.
>Scripted software installations and configurations.
September 2010 - Present
SrWebsite/Multimedia Tech at Western New England University
I provided web revisions to the Arts and Sciences College web page upon request of Faculty, and students. Daily Tasks include:
> Overseeing a ticket work order system that was used to manage various projects.
> Scheduling meetings with students and professors to organize the desired the content to be put on the web page.
> Training faculty and students to make minor revisions to their personal web pages with in the Web site.
> Developed and managed content for online training classroom, via Kodiak website, for newly hired IT staff, and students.
September 2010 - Present
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