Sylvia Lee

AREA UNION COORDINATOR: • Carried out diverse administrative duties and implemented organizational policies and practices on behalf of and as directed by the Area Vice President • Aided line management in a staff capacity by coordinating office services, such as personnel, budget preparation and records control, and conducted special management studies • Acted as a liaison between the area office, region office and operating center functions and resolved day to day operational issues • Collected, organized, inputted, compiled, analyzed and presented information pertaining to operations such as financial reports, budgets, customer service reports, and company or supervisor report requests, and compiled data and arranged for final preparation of reports for management decision-making • Prepared correspondence, memoranda and reports, prepared and distributed minutes of meetings and prioritized and responded to communications • Interpreted the CBA agreement with the Service Employees International Union for the staff • Resolved grievances filed by Union employees HR SPECIALIST: • Developed recruiting strategies to meet staffing needs, selected candidates and recommended hiring decisions and utilized broad range of recruitment sources to meet staffing and EEO/Affirmative Action requirements • Advised line management on recruiting and employee retention efforts; supervised/led staff engaged in recruiting efforts • Monitored applicant logs and ensured that appropriate selection criteria were established for each open position • Determined effective media campaigns and assisted in developing and monitoring media budget • Participated in applicant screening; administered tests and recruitment enhancement tools • Reviewed employment applications and evaluated work history, education and training, job skills, compensation needs, and other qualifications • Conducted interviews and reviewed job orders to match applicants with job requirements