Carolyn Keilman
Member of The Honor Society of Phi Kappa Phi
From Loganville, GA
From Loganville, GA
Reliable, dedicated Veterinary Technician with 5 years of clinical experience assisting in a high-volume, multi-doctor, holistic veterinary hospital in addition to 7+ years in customer service and administrative roles with an animal health company. Proven trainer with excellent verbal and written communication abilities, combined with skills in developing policies/procedures to ensure consistent and effective operations. Dedicated to maximizing patient care and client satisfaction. Flexible and adaptable problem solver who learns quickly and eagerly seeks new tasks and responsibilities. Technical skills include PV-Works, Oracle, Microsoft Word, Microsoft Excel and Microsoft PowerPoint.
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Carolyn Keilman Inducted into The Honor Society of Phi Kappa Phi
Carolyn Keilman of Loganville, Ga., was initiated into The Honor Society of Phi Kappa Phi, the nation's oldest and most selective collegiate honor society for all academic disciplines. Keilman was...
February, 24 2016 - Verified by The Honor Society of Phi Kappa Phi
Training Supervisor at Merial, a Sanofi Company
•Manage Veterinary Technical Solutions (VTS) call center training program for 10 Senior Veterinary Technicians and conduct PV-Works training for new VTS veterinarians.
•Develop and maintain business policies and procedures for VTS department operations, new-hire training, and continuing education.
•Represent Merial at their exhibit hall booth at one yearly veterinary conference, during which I interact with veterinary staff members and the public to provide education and awareness of Merial products.
•Liaise with outside agencies, including PROSAR (handles calls related to human exposure of Merial products) and American Society for the Prevention of Cruelty to Animals (ASPCA), to provide up-to-date product information.
October 2013 - Present
