Solange Ntumba

Providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate.
Balance cash drawer, build great rapport with people, and be strong team players who take pride in performing well and enjoy helping others.

Provide customer service to shoppers and other staff.
Operate cash register on sales floor and assist customers with transactions.
Keep daily records of companys earnings and review with management.
Maintain a professional and organized work station.
Perform companys accounting: Balance Journal and Finances.
Verify daily cash tills for overages or shortages.
Determine the variance of each till use by each cashier, report any inconsistent trends.

Greet students and assist with computer assignments and log in.
Receive calls and respond to inquiries for lab hours and access.
Assist students with their technology needs, homework and other electronics use.
Make sure all electronics in lab are operational and software is up to date.
Support students and staff with faxing, scanning, printing as needed.