Jacob Hicks
University of Iowa
From Clarinda
From Clarinda
I am passionate about providing outstanding customer service. I believe that the best approach to customer service is that of the consultant, one who not only puts the customers needs first, but understands that I am a resource for the customers.
I have 7 years of customer service experience from my time at Hy-Vee, Men's Wearhouse, New York Life, and Aerotek. My current career interests are in new customer service related roles, particularly claims.
Skills
Customer service, Management, Retail, Microsoft Office Suite, Public Speaking, Product Knowledge, Point of Sale
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Class of 2018
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August, 22 2017 - Verified by University of Iowa
Assistant Manager at Men's Wearhouse
Directed the sales team of 7-10
Developed system to track custom inventory pending in and in-store
Expanded on communication between my management team and the District Manager regarding custom
Trained new employees on retail, rental, POS, and general customer service
October 2016 - Present
