Joshua Williams

Ensuring patients go through the verification steps to check-in for appointments
Coordinating and scheduling exams and appointments according to doctors schedules based on patients schedules
Assisting the LEP patients complete their paperwork in Spanish and Portuguese
Verifying accepted insurances and entering all data correctly
Working as a liaison for patients and clinical staff; interpreting as needed
Contacting doctor offices to obtain accurate referrals for specialist physicians
Inputting precise information for various examinations scheduling for LEP patients in a timely manner
Resolving issues concerning the administrative coordination of patient care

Communicated in Spanish with the parents and/or caregivers about different methods to instruct their children
Understood and utilized Hispanic cultural competence for parents from different countries
Public speaking in front of parents regarding critical information
Prepared children for kindergarten learning according to the Georgia Department of Education standards
Coordinated activities in Spanish and English for the caregivers and children in a fun yet educational manner
Prepared learning centers for childrens activities
Worked with children and parents on different learning activities with fun methods
Tracked the progress and improvement of the children within the program

Not only do I repair cell phones, but I also repair tablets and game systems. In addition to these tasks, I manage the store's email and social media accounts, coordinate clients' appointments, and translate for the Spanish speaking guests. I also handle the sales, pick-up and delivery of customers items before and after any repairs if needed.