Julia Grieco

Led regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise. Protected store assets and facilities by ensuring compliance with company policies and procedures. Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste. Managed team members, including training and conflict resolution. Resolved customer disputes with tact and professionalism. Designed and printed opening and closing tasks list to help new baristas. Updated promotional signage using personalized artistic touches. Arranged merchandise in innovative and eye-catching displays. Greeted and connected with every customer, recommending drinks and pastries. Adhered to recipe and presentation standards for specialty coffee drinks.