Resourceful, driven, high-energy and meticulous Corporate IT business manager and retired US Army Field Grad Officer with 15+ years of cross-cultural experience providing IT service management to meet the strategic, operational and tactical objectives of organizations and delivering quality instruction while fostering a positive learning environment for employees. Creative and forward-thinking problem solver with expertise planning, coordinating, monitoring and managing training seminars while implementing process and efficiency improvements. Highly accomplished and results-driven operations professional with training in developing, conducting, and supervising collegiate program educational delivery using blended learning concepts. Superb ability to evaluate, coordinate, design, and deliver a comprehensive range of education programs. Ability to create buy-in and promote a healthy, positive work environment by investing time and effort into training and development programs. Adaptable leader and instructor with critical thinking skills and an ability to work and train remotely seeking to leverage background into an Information Technology Instructor role with a progressive educational institution, focusing on supporting students during his or her collegiate life to ensure optimal strategic planning for later use in the workforce. Bilingual: fluent in English with basic German.