Anastasia Montalvo
Monroe College
Msgr Scanlan High School
Monroe College is pleased to announce that Anastasia Montalvo was named to the Fall 2017 President's List. The President's List is comprised of full-time students who have excelled in their course...
July, 09 2018 - Monroe College• Deliver exceptional service and register new patients according to established office protocols.
• Ensure patients complete all necessary forms, documentation required verify patient information.
• Ensure daily patient appointments maintain their schedule to prevent undesired rescheduling.
• Enter all relevant patient information into database system.
• Maintain and manage patient records in compliance with privacy and security regulations.
• Effectively manage incoming calls and comply with patient requests for information.
• Arrange patient charts for next day appointments and confirm upcoming appointments.
• Organize referrals to other medical specialists and dispatch lab work appropriately.
• Manage payments from patients at time of treatment.
• Monitor and maintain inventory of dental office supplies.
• Maintain a professional and welcoming reception area.
• Helped store achieve daily sales goals in a high demand location.
• Worked with new and returning clientele to deliver superior customer service.
• Identified and resolved client concerns.
• Established new client network and retained existing client relationships.
• Strong attention to detail and organization helped maintained store’s high standards in appearance.
• Worked as a departmental leader to train new associates.in company protocol.