Briauna Patterson

• Ensures that all cash handling procedures are done in accordance to policy and procedure as well as in a timely manner. Opens, closes and balances register and records information on a balance sheet.
• Regularly identifies and informs Customer Service Supervisor and Loss Prevention Supervisor of register variances and errors. Investigates variances and errors to help in their correction.
• Prepares funds and media for cash registers at opening and closing. Provides change for registers and collects cash and media pick-ups. Performs register reads and resets.
• Ensures prompt removal of merchandise returns and holds. Makes sure all merchandise is folded, hung, tagged and priced appropriately before returning to the sales floor.
• Processes damages and the appropriate paperwork correctly. Tags vendor return items. Call for department to pick up returns.
• Maintains a neat, clean and organized customer service area.
• Maintains consistent communication and follow through with E3's on any signing or “Yes We Can” opportunities.
• Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.

Greeting members as they enter and exit, help sign in members, answer phone calls and assist tellers and advisers.