Director of Healthy Living at YMCA of West Central IL
• Leads multiple departments within the branch; sports, health and wellness, special events
• Oversaw 221 youth basketball program participants in 2016 – a record number for the branch.
• Developed and led prospect tour training for part-time employees as part of a New Member Retention program.
• Successful recruitment of new group exercise instructors, creating a diverse group exercise class offering.
• Served 138 group exercise class participants in a single session, most ever for the branch.
• Increased group exercise class participation by 61% overall
• Ranks in the 99th percentile of overall customer satisfaction among 2,500 YMCA’s across the country
March 2015 - Present
Nicholas was awarded this badge for 2 achievements.
Click on the stories below to view them.