Robert Carson, MSHRM

• Strategically partners with and coaches management to develop and implement short and long-term goals that support and contribute to the achievement of College strategic objectives, goals, and its mission and evaluates the effectiveness of such plans and activities. • Plans, directs and supervises the functions of the human resources department and staff to include: recruitment, selection, payroll and benefits administration, compensation and classification, workers compensation, professional development, employee leave, and performance management. • Develops, implements, and evaluates professional services, support, training and development for college workforce in areas relating to employee relations, and engagement. • Facilitates interactive processes, including documentation, communication, evaluation, and follow up; collaborates with other department heads to ensure compliance and coordination of available resources and services. • Conducts and manages investigations related to complaints of discrimination, sexual misconduct, sexual harassment and other work-related issues or complaints; recommends appropriate resolution of complaints and monitors results. • Identifies, recommends, and oversees implementation of appropriate actions to accomplish a timely resolution of employee relations. • Manages compliance of federal, state and system reporting requirements for institutions of higher education and Education Code, labor laws, regulations, rules, and procedures pertaining to the duties and responsibilities of this position to include Civil Service rules and regulations. • Builds effective, collaborative relationships across a multi-campus district. • Represent the college within the Louisiana Technical and Community College System and with state agencies. Actively participates in community and civic organizations • Collaborates with the Office of Civil Service. • Prepares and manages annual budget for the Human Resources Department.

• Responsible for handling all processes, documents and data associated with the selection process of candidates and the on-boarding of new talent and volunteers in full-cycle recruiting. • Plan and conduct new talent orientation; • Responsible for the development, communication and interpretation of all organizational policies and procedures; • Respond to talent and management inquiries regarding specific policies, procedures, and programs; • Responsible for facilitating the resolution of talent relations issues and investigations; • Manage talent/labor relations; • Develop and administer performance management/evaluation process; • Ensure compliance with required federal, state and local labor regulations; • Maintain a program of talent development and training. Accomplishments • Developed a best-fit curriculum for trainees, instrumental in the improvement and advancement of employees within the organization. • Boosted team performance through quality-focused training techniques and coaching on adherence to compliance specifications.

• Recruited, screened, and oriented new employees across organizational functions • Maintained compliance with HR policies, standards, and regulations • Administered payroll, and compensation program • Directed employee benefits programs including health, dental, life, disability insurances retirement plan, paid time off and leaves of absence including FMLA • Identified and resolved staff issues to maximize morale and success • Managed the Worker’s Compensation program • Ensured compliance with required federal, state and local labor and employment laws and regulations related to employee performance management • Maintained all HR related forms and documents • Drove monthly reporting Accomplishments • Improved compliance pertaining to employee file requirements from 20% to 100% • Ensured employee growth through review of process management and delivery • Retained top candidates in a tight job market to reduce cost per hire and turnaround time • Coached senior management to communicate new strategy for continuous improvement