Sara (Brewer) Shumberger

• Provides client service support to a specific functional area of the company by processing proposals, bids, jobs, correspondence, final reports, information requests and scheduling. This includes filing, faxing and copying of documents, maintaining employee status reports (calendars) and use of all company information technology systems. • Prepares and processes materials for meetings, presentations, training, etc., for the various divisions or executives in the company as assigned. • Maintains an accurate calendar of activities for assigned staff, relative to division responsibilities, and notifies personnel of upcoming scheduled events or needs for scheduling information. • Communicates with and/or notifies Regulatory Agencies of classes, permits, certifications, jobs, etc., where applicable and within prescribed timeframes, and processes outside agency correspondence and documentation from supervisors. • Prepares and maintains client billing and documentation of client payments and accounts. • Prepares basic analysis reports, combining data and information into a usable format. • Prepares company information, documents, and schedules as assigned. • Maintains inventory as assigned. Prepares equipment as directed. • Provides clerical and organizational support, both to management and clerical/administrative staff. • Directs and processes work to secretaries or part-time clerical staff, as necessary to maintain the quality and quantity of administrative support services. • Establishes systems and checks and maintains databases of clients and service usage, mailing lists, company contacts, and other documentation that relates to company projects. • Maintains internal files (electronic and paper) compliant with company standards. Identifies concerns with clerical support procedures or staff in the maintenance of company files and documents. • Sends correspondence to clients regarding expiration of licenses, permits, plans, procedures, etc., as directed by supervisor. • Operates and maintains appropriate office equipment and supplies. • Complies with all corporate directives, policies, and procedures, including time and attendance. • Other duties as assigned, which may include acting as the lead worker for administrative staff projects.

• I have made/updated training materials (knowledge assessments, power point presentations, on-the-job training, and standard operating procedures (SOP)). Proficient in Microsoft Office applications (Outlook, Word, Excel and Power Point). • I am a certified trainer and have been through a Train the Trainer and Material Writers Classes. I am Method 1 (Yellow Belt) trained. I am also trained to complete Job Safety Analysis. Have written training presentations and several On-the-Job-Training (OJTs). • Set-up and operate packaging equipment in accordance with established procedures. Makes adjustments to machine settings to complete manufacturing jobs accurately and efficiently. Maintains and cleans equipment as dictated by internal procedures and system recommendations. Perform routine quality checks to ensure that goods produced meet or exceed corporate quality standards. Perform all necessary documentation including: batch record material usage, cleaning forms, work orders, etc. • Comply with Good Manufacturing Practices (GMP), sanitation procedures and general housekeeping as well as all safety practices and procedures. Work with a sense of urgency to ensure that production lines run efficiently while minimizing downtime. Ability to work unsupervised. Disassemble/assemble machine for appropriate format changes. Assists in troubleshooting routine equipment issues.