Ana Lobo Saenz

• Effectively support Client Services team members from project inception throughout the entire delivery and reconciliation process • Manage multiple concurrent project tasks in a fast paced environment with minimal error, such as: coordinate project task activities with both internal support teams and vendors, test online survey links, setup and monitor reports to evaluate key project metrics, and review raw data for quality. • Effectively communicate both as an individual and as part of a client-facing project team •Monitor/ensure the quality of tasks completed in support of market research studies • Keep sales team apprised of project exceptions and escalate project concerns to the appropriate stakeholders

• Consecutive and simultaneous medical interpreter in the Dallas/Fort Worth area • Provide accurate interpretation of medical information between providers and patients