Amy Cole

Managing the website and social media for a well-respected century-old organization is both rewarding and challenging - and I love it. Training my co-workers on how to best maintain their online presence is the primary way I stay on top of the ever-changing field of social media and online marketing. With over 15 years of experience in design, marketing and technology, I have acquired a myriad of skills including analytics management, personnel management, programming and design production coordination as well as client services/communication expertise. I often ask myself, "How can I help make our clients' digital experiences be memorable?" The answer, for me, lies in education and research. I have found that if I guide my career using proven, research based methods the results will be positive. In previous roles, I oversaw a wide range of projects from online and social media marketing to app development and online database construction. I coordinated with production staff and the clients directly to keep projects on time and under budget. I handled customer service issues, budget issues and kept my staff focused on quality customer care and project management efficiency. A later addition to my skill set was the role of Client Relations Specialist whereby the production staff was tasked with referring to me for my experience and guidance with regards to client relationship issues. I spearheaded strategies on how to help maintain and grow client relationships in a positive and productive manner. Specialties: Production team leader, Online marketing, Creative problem solving, graphic design, client relations manager, production management, budget and time management for large projects, overseer of production team and brainstorming marketing strategies across many media channels.