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Corey Horning

Student at University of Wisconsin - Whitewater
Growing up in Wisconsin, I have been given the gift to enjoy a wide variety of jobs, sports and people. I am always looking to better myself and help others better themselves as well. I appreciate everything that my friends, family and co-workers have done for me and try to thank them for it every day. Specialties: I am a creative problem solver and take pride in everything I do. I am great in teams and communicate effectively to make sure things get done either by myself or with the help of someone else.
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Forecasting and Demand Planning Assistant at Trek Bicycle Corporation
January 2016 - Present
Ascend Support Technician at Trek Bicycle Corporation
Complete all support requests that arrive via phone, email, voicemail or the Ascend Customer Yammer Network. Document all customer support history in our Customer Relationship Management (CRM) system. Assist with the creation, review and maintenance of our training and support resources. Review our regular system updates to maintain a working knowledge of our solutions. Encourage and assist our customers with installing our system updates. Sell hardware and supplies to our customers and place related orders. Conduct sales demos as needed. Assist with the installation of Ascend for new customers. Travel on-site with Install Technicians as needed. Assist with logging and prioritization of bugs and enhancements. Provide feedback as requested on development specifications. Help test new releases as needed.
October 2014 - Present
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