Debra Lindsey

Current Project: Populate E-Performance/GDOT's Core Performance Metrics into Peoplesoft for resource performance review.

Intercontinental Hotel Group (IHG) Corporate Offices Project Manager/Enterprise Sales Solutions Team (Contract) • Managed monthly releases for IHG’s Off Property Sales system, IHG Javelin formerly Sales Force • Managed ongoing releases for IHG’s On Property Goals system for managed properties; Bonus Plan • Assisted in project budget and tracking for all projects in Clarity • Prepared monthly project status reports for tracking system performance and health in Service Now • Worked with product stakeholders to define priority and release schedule for open issues and enhancements • Monitored/Managed Service/Support ticketing queue to ensure service tickets are closed within the assigned priority • Monitored/Managed Maintenance request through a process called KANBAN and service backlog in Quality Center • Assisted with Project Estimation (T-Shirt Size; S-M-L) and Assessment to provide cost and effort to Senior Leadership Team • Responsible for ESS Scrum/Sprint Planning Meetings with the Product Owner (PO), Dev, and QA Teams to review tasks, status, next steps • Managed Release Management Process: planning, scoping, and executing via Service Now. • Created monthly team-building events after a successful release.