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Jarod Madden

Majored in Economics
Kennesaw State University, Class of 2018
From Dallas, GA
Customer Service Staff at Publix
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Kennesaw State Class of 2018

Kennesaw State University recently welcomed its newest class of graduates. Jarod Madden of Dallas earned a BBA in Economics. Nearly 2,300 students earned bachelor's, master's or doctoral degrees ...

June, 22 2018 - Verified by Kennesaw State University
Jarod Madden was recognized for an accomplishment
Graduated May 2008
Added by Jarod
Customer Service Staff at Publix Super Markets
May 2010 - Present
Customer Service Representative at Publix Super Markets

Daily meet Publixs standard for premier customer service, greeting customers and helping them with non-grocery transactions and services. Process Western Union transactions, sell money orders and lottery tickets, answer customer inquiries, help them transport groceries, and support cashiers and other store team members. Prepare opening tills, manage currency (make cash and change), prepare each departments financial reports, and handle customer returns.
Motivate co-workers to improve morale, maximize productivity, and sustain an excellent customer experience. When possible, resolve complaints, mediate disputes, and fix errors. If necessary, ensure the issue is directed to the appropriate party for solution.
Build and maintain relationships not only with repeat customers but also with local schools, organizations, and civic leaders to support Publixs commitment to be a leading advocate in community involvement and outreach.
Balance and reconcile money counts, handling $10,000.00 or more in transactions daily.
Was enlisted to help reset 30 Publix stores due to skill in using Planograms.

May 2010 - Present
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Graduation

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