Follow Jarod’s Progress
Awards & Recognition
Jarod Madden was recognized for an accomplishmentGraduated May 2008Added by Jarod
Publix Super Markets
Customer Service RepresentativeMay 2010 - Present
Daily meet Publixs standard for premier customer service, greeting customers and helping them with non-grocery transactions and services. Process Western Union transactions, sell money orders and lottery tickets, answer customer inquiries, help them transport groceries, and support cashiers and other store team members. Prepare opening tills, manage currency (make cash and change), prepare each departments financial reports, and handle customer returns.
Motivate co-workers to improve morale, maximize productivity, and sustain an excellent customer experience. When possible, resolve complaints, mediate disputes, and fix errors. If necessary, ensure the issue is directed to the appropriate party for solution.
Build and maintain relationships not only with repeat customers but also with local schools, organizations, and civic leaders to support Publixs commitment to be a leading advocate in community involvement and outreach.
Balance and reconcile money counts, handling $10,000.00 or more in transactions daily.
Was enlisted to help reset 30 Publix stores due to skill in using Planograms.
Customer Service StaffMay 2010 - Present