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Mitch Gundrum

Student at University of Arkansas at Little Rock majoring in Professional and Technical Writing
Experienced IT support specialist and student in Technical and Professional Writing. Strengths in process documentation and workflow optimization, project organization and management, and written and verbal communication. Fierce sense of initiative, exploration and adaptability. Amateur bookbinder and conservator.
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Gundrum discovers passion for bookbinding

In 2018, Mitchel Gundrum, a former executive information technology support specialist living in San Francisco, was ready for a career change. "I did some research and realized UA Little Rock had...

December, 18 2019 - Verified by University of Arkansas at Little Rock
Gundrum named to UA Little Rock spring 2019 Dean's List

Mitchel Gundrum of San Francisco, CA, has been named to the Dean's List for the spring 2019 semester at the University of Arkansas at Little Rock, recognizing more than 1,450 students with superior...

July, 16 2019 - Verified by University of Arkansas at Little Rock
Gundrum named to spring 2019 Chancellor's List at UA Little Rock

Mitchel Gundrum of San Francisco, CA, has been named to the spring 2019 Chancellor's List at the University of Arkansas at Little Rock. UA Little Rock recognizes superior academic performance at t...

June, 18 2019 - Verified by University of Arkansas at Little Rock
Gundrum named to fall 2018 Chancellor's List at UA Little Rock

Mitchel Gundrum of San Francisco, CA, has been named to the fall 2018 Chancellor's List at the University of Arkansas at Little Rock. UA Little Rock recognizes superior academic performance at the...

January, 30 2019 - Verified by University of Arkansas at Little Rock
Executive IT Support Associate at Artisan Partners
- Provide personal, in-home, on-call and remote IT support to high profile employees and portfolio managers effectively and efficiently. - Facilitate user-empowerment via process documentation and technical writing. - Track and maintain mobile asset compliance and management - Manage Direct-IP Printing solution; configured and transitioned 30+ printers for 400 users. - Initiated upgrade of several daily workflows through process visualization and project management - Managed Technical Services Confluence space; created and updated 1300+ support articles - Designed, built and Maintained support workflow automation with Activiti BPM
March 2017 - Present

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