Terry Dellinger
Kennesaw State University, Class of 2018
From Marietta, GA
From Marietta, GA
I have extensive experience working in Information Technology, and I have recently completed an undergraduate degree in Psychology with a minor in Applied Statistics and Data Analysis. My future plans include completing a graduate program and obtaining a career position that allows me to leverage my extensive corporate and technical experience along with recently acquired educational training in the field of psychological functioning and statistical analysis.
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Kennesaw State Class of 2018
Kennesaw State University recently welcomed its newest class of graduates. Terry Dellinger of Kennesaw earned a MS in Quality Assurance. Nearly 2,300 students earned bachelor's, master's or docto...
June, 22 2018 - Verified by Kennesaw State University
IT Operations Center Analyst at TRC/Chick-fil-A
Provide monitoring and analysis of monitoring data for approximately 1650 fast food restaurants nationwide. Systems include Windows XP and WIndows 7 desktops, point of sale hardware and software, network devices, mobile ordering applications, and other related systems. Generate reports based on analysis of data, including systems up/down time, event recurrence, and vendor performance data. Coordinate efforts between other monitoring analysts, service desk agents, restaurant employees, and vendor analysts in order to resolve IT issues. Point of contact for network service vendor(s).
July 2014 - Present
