Help Desk Assistant at Murata Electronics North America Inc.
Responsible for knowing all products such as: capacitors, inductors, sensors, etc
Responsible for answering all customer inquiries through phone call or email and also providing customers with compliance,
chemical, material data,etc about our products.
Responsible for keeping in contacts with Product Engineers and Sales representatives.
Implemented new journal for current and future Co-ops to learn the operation, products, and how to answer inquiries effectively.