De Nora Tech, Intern at Summit County Metro Park
A global company and a leading designer, manufacturer and supplier of electrodes, coatings and complete electrochemical solutions.
Participated in a team to root cause customer issues and concerns regarding product performance and warranties.
Merged multiple data sets to reveal customer purchase patterns.
Addressed customer concerns regarding a complex assembly product.
Made recommendations to improve the assembly process by re-tolerancing to avoid error stackup.
Utilized Excel tools such as look-up tables, pivot tables, histograms and pareto analysis.
Presented and recommended to management to take further action.