Arlene Singh

Utilizing Departmental database daily to determine newly booked and released inmates. Interviewing inmates to assess their needs and provide them with resources for their successful reintegration into society. Individually screening inmates to connect them with services outside of the facility including care coordination, access to medication, access to benefits (AHCCCS), employment, peer support, and transitional housing. Working collaboratively with inmates and behavioral health and mental health practitioners to identify possible treatment options. Generating post screening reports for the courts, summarizing, and outlining an offender's determined risks. Advocating for inmates regarding substance abuse and/or mental health issues. Establishing and maintaining standards, procedures, and techniques for efficacy of work. Reviewing all inmate admissions to identify possible disorders. Frequently planning and organizing caseload while working effectively with the detention officers and jail staff to ensure inmates receive the proper care they need. Interfacing and coordinating with Detention personnel regarding any coordinated release efforts. Responsible for Title 36 (Court Ordered Treatment) and Rule 11 inmates. Researching and remaining up to date with state directives and statues applicable to the assigned department/division by utilizing the appropriate resources. Partnering with community health care providers through participation in coalitions. advocating for the development of networks that assist and further link services to incarcerated individuals who are suffering from substance abuse and/or mental health disorders. Composing letters, routine correspondence, responding to inquiries, obtaining, and updating information and making proper notifications. Coordinating and facilitating meetings and taking minutes. Proficient in oral and written communication. Reviewing incoming and outgoing computer data for accuracy, completeness, and quality. Designing and creating documents, brochures and/or newsletters in the course of business, using a variety of computer software including Microsoft Outlook, Excel, Word, Power Point, etc. Verifying and checking work for completeness and accuracy and resolving errors and omissions. Entering and/or recording data in the appropriate systems. Compiling and computing data from files and other sources to prepare reports. Gathering and preparing material for special reports, forms, policy formulation and summaries at the request of superiors. Communicating with internal and external stakeholders and service providers.

Carried a heavy caseload and Assisted with the supervision of the most serious and violent offenders within the State of California including sex offenders, gang members, mentally unstable offenders, long-term offenders, and Armstrong class Members. Applied a procedural justice framework and advocated for parolees, victims, and their families to achieve positive sustainable change, build mutual trust, and strengthen collaborative partnerships. Worked with local resources to link parolees to the appropriate programs to assist with community reintegration and worked with the parolees family to change dysfunctional social patterns and restore healthy functioning within the family. Provided liaison and supportive services between Parole Agents, Family Members, Community Resources and Parolees including employment and program referrals to community providers and services, counseling, and other resources. Assisted with employment and program referrals to community providers/services, counseling, and other resources. Developed and established employment leads and housing resources for parolees through agency or community provider collaborations. Monitored parolee behavior and addressed various parole violations in an effort to bring parolees into compliance with their conditions of parole. Provided support and follow-up services for a selected caseload. Parole and Community Team (PACT) coordinator. The PACT program works with different Law Enforcement agencies, community resource providers, and social service agencies to provide newly released inmates with resources designed to assist with their successful reintegration to society. Extracted real time information from Departmental databases to identify parolees who have been recently released from jail or state prison to parole supervision, their criminogenic needs (housing, employment, substance use, etc.), and documented individual needs (needs assessments, physical and mental health evaluations, etc.). Prepared a Personal Action Plan for each parolee that has been released from custody since the previous PACT meeting. The Personal Action Plan highlights/identifies services for the offenders to target based on validated assessment tools. Reviewed and updated case plans with a Division of Adult Parole Operation (DAPO) approved system or program. Conducted initial interviews, reviewed parole conditions on assigned cases, and presented cases at staff meetings. Completed written reports for the paroling authorities on violation of parole conditions, discharge reviews, and other matters. Maintained case records, records of supervision, case progress reports, and other necessary documents. Obtained, reviewed, and entered information into various Departmental approved databases including, but not limited to the: Strategic Offender Management System (SOMS), Disability and Effective Communications System (DECS), Parole Violation Disposition Tracking System (PVDTS), Correctional Offender Management Profiling for Alternative Sanctions (COMPAS), California Law Enforcement Telecommunications System (CLETS), Electronic Records Management System (ERMS), Virtual Integrated Mobile Office (VIMO), Veri-Tracks, Tableau, and Microsoft Office products. Developed the field units intelligence leads on the caseload of Parolees At Large (PAL) Working closely with field unit Parole Agents and local Law Enforcement Agencies on parole related issues and PALs. Assisted in the development of strong ties with local Law Enforcement personnel and combined resources to aid in the custody of suspended parolees. Assisted Parole staff with intelligence for locating active parolees and identifying potential criminal behavior. Reviewed cases for all administrative options. Participated in Operation Boo; a yearly statewide sting which takes places on Halloween night throughout the state of California within the Parole division. In an effort To ensure public safety, Compliance checks are conducted with sex offenders and arrests are made with parolees who are not in compliance with the existing terms in their conditions of release.

Special Assistant to the Chief Deputy Administrator over the Office of Internal Affairs OIA - Allegations Inquiry Management Section (AIMS) and Allegation Investigation Unit (AIU). Independently and appropriately handled confidential information, including controversial matters or sensitive actions, and communicated information to AIU Management and staff on behalf of the Chief. Facilitated conference calls with Hiring Authorities, Office of Inspector General (OIG), and other internal and external stakeholders. Managed a variety of critical and time sensitive assignments on behalf of the Chief. Collected pertinent data, summarized detailed information for critical assignments, and prepared for the Chiefs review. Assisted AIU management and staff by reviewing reports and correspondence for executive approval. Independently prepared agendas, scribed minutes, and prepared action item reports. Followed up to ensure action items were completed in a timely manner. Maintained a management information system to track special assignments and correspondence. Ensured timeliness, accuracy, and professional completeness of staff work. Reviewed, prioritized, and prepared incoming assignments for upper Management review. Served as the primary contact for meeting requests with the Chief, including scheduling and managing their calendar, and preparing itineraries and agendas. Worked independently and with other staff on special projects as requested by the Chief. Regularly reviewed Administrative Bulletins, Memorandums, Title 15 and Department Operations Manual (DOM) revisions and other official communication to maintain familiarity with Institution/Department operations and policies and procedures. Maintained uptodate files of such material for review. Collected data and calculated statistical information and prepared a weekly report of AIU activity. Collected other analytical/statistical reports to support recommendations of the Chief. Ensured received grievances were appropriately logged and tracked from point of receipt, through processing and return to the sending Institution or designee. Tracked, analyzed, and prepared data reports for operational aspects. Researched topics related to offender grievances and employee contractual issues in order to provide the Chief Deputy Administrator with facts and documentation needed to respond to Offender Grievances and Personnel concerns. Attended meetings on behalf of the Chief to determine the role and commitments AIU may assume and the potential impact on OIA programs. Prepared reports for the Chief regarding meetings, commitments, and assignments. Wrote letters and memoranda. Reviewed reports and proposals for quality content and policy issues and provided recommendations for implementation and evaluation. Researched, analyzed, and prioritized information for use in briefings and/or reference material at Executive staff meetings. Assisted in interpreting Departmental policies and provided analysis regarding possible affect to AIU. Prepared, reviewed, edited, and formatted preliminary grievance responses for review by the Chief. Collected and reported grievance data from all regions within the state of California. Prepared weekly backlog reports of completed and non-completed cases to report to the Undersecretary and Director. Prepared bi-weekly Budget Implementation Plans for the Governors Office.