Augustus Swindell
Dedicated, avid and reliable financial management professional with experience within diverse fast paced
corporate and organizational environments. Highly qualified in assisting in the design of performance
objectives, implementing and monitoring programs to meet set outcomes. Striving to work in an environment
of world-class enterprise leaders and an engaged, highly motivated, and capable workforce with a results
oriented performance culture.
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Augustus Swindell Named to Fall 2018 Dean's List
Augustus Swindell of Sandy Springs was named to the Fall 2018 Dean's List at Georgia State University. To be eligible for the Dean's List, degree-seeking students must have earned a GPA of at leas...
February, 14 2019 - Verified by Georgia State University
Fraud Analyst at Bank of America
Performs back office functions related to research and resolution of fraudulent activity and service support. Make based on judgment and research, extensive job experience, and following established procedures and guidelines, while leveraging multiple systems/tools. Delivers practical, innovative solutions to customers/clients while focusing on retention and re-establishing customer's confidence. Responsible for coaching and assisting associates with moderately complex research and analysis of account activity to assess levels of risk and fraud type. Provides testing of new procedures & systems. Acted as On-the-Job Training Lead Coach; consistently coach and develop new and existing employees through on the job training process by using side-by-side coaching, call quality listening reviews, and classroom training. Responsible for preparing content for, and facilitating LOBs weekly team meetings.
December 2014 - Present
