Bethzain Oviedo

*Responded to telephone and written inquiries from managers and

employees in all Business Units concerning employee eligibility and

entitlement with respect to Government-wide relocation, travel, and/or

credit card regulations and procedures.

*Researched complex travel and relocation issues in applicable laws and

regulations, IRS policies and guidelines, and Comptroller General decisions.

*Developed communiqus on travel and relocation, including purchase card

and travel card issues to explain procedures, and highlight common

problems.

*Responded to inquiries from employees and managers throughout the

Service on the proper use of Electronic Travel System (ETS); proper

procedures for entering travel vouchers; and how to deal with various

complex travel situations on Electronic Travel System (ETS); purchase card

and travel card, including the centrally billed account and the Public

*Transportation Subsidy Program. Based on these inquiries, initiates and

identifies changes to improve the system and works with the programmers

to effect these changes.

*Trained employees throughout the Service on various issues ranging from

procedures for using Electronic Travel System (ETS), and/or purchase card,

travel card, Electronic Purchase Card Module and/or Public Transportation

Subsidy Program to technical requirements for issuing and controlling credit

cards to substantive eligibility for travel and relocation reimbursements.

*Coordinate housekeeping activities on behalf of the Hospital Housekeeping

Officer (HHO).

*Provide information to contractors regarding hospital policies,

requirements, and priorities.

*Read, interpret and evaluate materials and methods used by contractors to

ensure compliance.

*Maintain and provide essential data to determine contract modifications on

regulated requirements.

*Serve as Quality Assurance representative (QA) to contractors to ensure

compliance with professional standards.

*Collaborate with Contracting Personnel on ways to improve services.

*Facilitated timely delivery of special projects to meet organizational and

departmental objectives.

*Continually sought methods for improving daily operations, communications

with vendors, recordkeeping, and data entry for increased efficiency.

*Managed filing system, entered data, and completed other clerical tasks.

*Communicated regularly with suppliers to uphold accountability for quality

standards and timely delivery of goods.

*Review approved purchase orders and invoices for accuracy and

completeness.

*Served as lead negotiator and business contact following the Department of

*Defense requisitioning, purchasing, and receiving policies and procedures.

*Identified opportunities to reduce lead times and improve inventory

management.

*Coordinated with post-award staff to advise on financial discrepancies,

payment term violations, deliverable delays, and security breaches.

*Monitored inventory levels and avoided shortages with timely replenishment

of stock.

*Served as property custodian, maintained a perpetual inventory of

nonexpendable property, and supply records for durable items in the school

by collecting and tracking data to ensure accuracy utilizing the Defense

Property Accountability System (DPAS)

*Designated as the Government Ordering Official, purchase all supplies,

services, and equipment for the school using the Government Purchase Card

(GPC).

*Coordinated the distribution, redistribution, movement, and disposal of

assets assigned to the school.