Caitlin Quigley

Majoring in Business Administration, Minoring in Healthcare Administration
Southern New Hampshire University
From Melrose, MA

Pharmacy Systems Administrator II at Brigham & Womens Hospital, Caitlin Quigley, CPhT, DPLA has nearly a decade of experience improving pharmacy operations, from Omnicell optimization and unit-dose packaging to par management, safety workflows, and shortage response. Shes active in the profession through ASHP, MSHP, and TPTS, currently helping with annual-meeting planning and technician leadership initiatives. Recognitions include MSHP Pharmacy Technician of the Year (2025) and publication in Pharmacy Times for The Tech Truth. Caitlin is pursuing a B.S. in Business Healthcare Administration at SNHU and recently completed the ASHP Pharmacy Leadership Academy (Diplomate). Her interests include technician advancement and mentorship, informatics, quality & safety, and practical process improvement that makes frontline work easier and care safer. Outside of work and school, shes happiest outdoorspreferably in the woods by a fire.

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Education

Southern New Hampshire University

Caitlin in the News

SNHU Announces Honor Roll for 2026 C-1 (Jan - Mar)

Congratulations on being named to Southern New Hampshire University's Honor Roll for the 2026 C-1 (Jan - Mar) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...

March, 10 2026 - Verified by Southern New Hampshire University

SNHU President's List Announced

It is with great pleasure that Southern New Hampshire University (SNHU) congratulates the following students on being named to the Fall 2025 President's List. The fall terms run from September to D...

January, 07 2026 - Verified by Southern New Hampshire University

SNHU Announces Honor Roll for 2025 C-6 (Oct - Dec)

Congratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-6 (Oct - Dec) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...

January, 06 2026 - Verified by Southern New Hampshire University

SNHU Announces Honor Roll for 2025 C-5 (Sep - Oct)

Congratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-5 (Sep - Oct) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...

November, 04 2025 - Verified by Southern New Hampshire University

SNHU Announces Honor Roll for 2025 C-4 (Jun - Aug)

Congratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-4 (Jun - Aug) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...

September, 09 2025 - Verified by Southern New Hampshire University

Work Experience

Pharmcy Systems Administrator at Brigham and Women's Hospital

Pharmacy Systems Administrator responsible for optimizing medication distribution systems, workflow processes, and automation technologies across inpatient units at Brigham and Womens Hospital. Lead initiatives to improve operational efficiency, enhance medication safety, and support frontline pharmacy technicians and pharmacists through data-driven process improvement.

Collaborate with pharmacy leadership, nursing, and IT to align system functionality with clinical workflows, including automated dispensing cabinet (ADC) optimization, repack process redesign, and medication inventory management. Analyze utilization trends, implement workflow enhancements, and support change management efforts to drive continuous improvement.

Serve as a resource for pharmacy staff by providing guidance, training support, and operational insight, fostering a culture of accountability, efficiency, and high-quality patient care.

August 2015 - Present

Projects + Publications

The Tech Leader’s Toolkit: Skills Every Pharmacy Technician Should Master

State laws are expanding pharmacy technician scopes of practice, technology is reshaping workflows, and leaders are recognizing the value of highly trained, engaged technicians. But opportunity alone is not enough. This is our moment to shape the kind of pharmacy we want to work in. It should be supportive, efficient, and safe for patients and staff. Technicians are often the first line of defense in medication safety, spotting problems early and keeping care moving. We often wait for a leadership title or an invitation to take on more, but the truth is that leadership is not a job title; it is a skill set. You can practice it right now, in any role, without waiting for permission. With the 5 skills outlined below, any technician can grow their influence, strengthen their team, and be ready when opportunity knocks.

December 2025 - Articles

Curriculum Vitae

Resume

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