Crystal Turner

Certified Public Housing Manager.
Federal, State, Tax Credit, and Market Rate Asset Manager, overseeing the daily operations of approximately 300 Mixed Finance Housing residential units including turning over and leasing, while maintaining HUD Public Housing standards.
Acquaint new residents with tenant directives, and procedures concerning the occupancy to ensure continuous tenancy.
Perform regular inspections of units and Inspect complex properties for deficiencies and take corrective actions as needed.
Supervise and assign work of maintenance personnel.
Accurately calculate hours, perform data entry on time sheets and process weekly payroll using Paychex, ADP, and TimeKron
Monitor and control work order demands.
Prepare procurement requests, evaluate proposals for work, and maintain documentation.
Manage the procurement of supplies, property and services for the site.
Oversee outside vendors on property.
Generate, maintain, and review apartment files for compliance and prepare reports as required.
Coordinate, inspect, and assist in the process of seeking bids, selecting vendors and hiring staff.
Provides customer service by responding to resident inquiries and concerns in a timely manner.

Certified Housing Choice Voucher Specialist
Accepted, recorded, coded and verified applicants for tenancy.
Processed applications for housing assistance payments and ensure that it meets the HUD guidelines.
Assisted in the reviewing eligibility of applicants for occupancy to public housing projects, and applicants for subsidized housing payments.
Sent approvals or rejection of tenant applications.
Informed eligible families of qualifying amount of housing assistance based on income.
Processed housing certifications and recertifications of family income.
Established and maintained files of correspondence and applications regarding tenant selection and assistance payments.
Provided resources about programs to applicants, tenants, and other assistance recipients.
Worked with code enforcement and other entities of the Albany Housing Authority to ensure the safety of the families in the program through random inspections.
Typed letters, memos, correspondence and reports regarding public housing programs as required.