De-Borah Ziglor
Member of The Honor Society of Phi Kappa Phi
From Hampton, Ga.
From Hampton, Ga.
I am a dedicated, experienced professional with over five plus years in an administrative, social service environment. With hands on knowledge in a medical environment while assessing customer needs with medical referral authorizations to the appropriate organizations. I am familiar and accustomed to medical technology equipment i.e. EPIC, records retrieval prior authorizations for medications. I am familiar and accustomed to substance abuse/mental health face to face assessments, groups and patient care. I demonstrate professional telephone etiquette, appearance, and demeanor at all times.
Follow De-Borah
De-Borah Ziglor Inducted into The Honor Society of Phi Kappa Phi
De-Borah Ziglor of Hampton, Ga., was recently initiated into The Honor Society of Phi Kappa Phi, the nation's oldest and most selective collegiate honor society for all academic disciplines. Ziglo...
September, 30 2015 - Verified by The Honor Society of Phi Kappa Phi
Grady Health Systems at Health Care
Kirkwood Family Medicine, Atlanta, Georgia 7/2011-Present
A Member of the Grady Health System
Prior Authorization Technician & Scheduling Representative
• Perform prior authorizations for medications daily and maintain referrals for in/outpatient facilities properly and expeditiously. Performed scheduling duties as a telephone triage operator for all incoming calls into the office and inputting information in patients’ medical record simultaneously. Facilitate referrals ordered by treating physicians, generated in the electronic medical record systems, EPIC. Maintain back office supplies and inventory for the entire clinic including the pharmacy.
DeKalb Grady Health Center, Atlanta, Georgia
A Member of Grady Health System 8/2008-1/2011
Social Worker Assistant
• Assisted patients in obtaining home health, PT/OT, nursing aide placement, and DME equipment etc. (i.e. beds, wheel chairs) Develop and implement workshops to address strategies to assist the patient needs. Assisted patient with community resources including transportation, meals on wheels and benefits. Maintained accurate documentation for up to 100 patient charts via electronic medical records.
Dekalb Grady Health Center, Atlanta, Georgia 1/2007 – 9/2008
A Member of Grady Health System
Administrative Secretary II
• Facilitated all administrative duties for clinic Director including but not limited to memo dictation, and other internal and external correspondence. Maintained the supplies and inventory for the entire clinic including the personnel files. Demonstrated independent judgment for Medical Director and doctors for rescheduling appointments and agendas to accommodate office and patient needs.
Grady Health Systems ECC, Atlanta, Georgia
A Member of Grady Health System 8/2014 – 5/2015
Clark Atlanta University MSW Internship
ECC Social Services Intern
• Facilitated patient services as liaison between doctor and patients with case load ranging from 50 to 75 daily. Conducted assessments based on individualized service plans. Conducted ECC parent e and substance abuse evaluations.
January 2007 - Present
