Nils Galeano

Organized onboarding of over 150 new hires by providing orientation materials and ensuring
completion of necessary paperwork.
Coordinated with hiring managers to determine staffing needs and qualifications for each position.
Monitored employee performance against established goals and objectives.
Handled sensitive employee and company information with the highest level of confidentiality and
discretion.
Directed HR programs, policies, and processes to improve operational efficiency.
Provided HR consultation services to leadership and department heads.
Identified operational weaknesses to improve or innovate people, programs, and processes.
Controlled and managed document processes by reviewing files, records, and critical information to
confirm accuracy and comply with company policies and procedures.
Developed processes for streamlining administrative tracking tasks to improve efficiency by 45%.
Developed effective communication strategies between departments to ensure a smooth workflow.
Developed strong relationships with key stakeholders within the organization.
Resolved conflicts between management and employees professionally.
Directed day-to-day operations by spearheading the implementation of short-term and long-term
strategies to achieve business plan and profitability goals.
Built strong operational teams to meet process and production demands.
Ensured the timely and accurate sourcing of more than 1,000 real-world individual augmentation (IA)
requests and over 3,000 Theater Security Cooperation training exercise IA requests.
Managed 35 different cross-functional teams for Overseas Contingency Operations and training
exercises.
Resolved requirement concerns such as report date discrepancies, improper security clearances,
outdated weapons qualifications, medical issues, and gear shortfalls.
Developed an Unplanned Requirements Working Group (URWG) to improve and enhance methods to
support other subordinate companies.
Implemented policies and standard operating procedures and managed quality and customer service.
Motivated and evaluated personnel for performance improvement and goal achievement.
Responded to information requests from superiors, providing specific documentation.
Tracked and replenished inventory to maintain par levels.
Connected with clients and developed strategies to achieve sales and customer service goals.
Presented performance and productivity reports to supervisors.
Aided senior leadership during the executive decision-making process by generating daily reports to
recommend corrective actions and improvements.
Monitored and improved the efficiency of processes, team performance, and customer service.
Supervised 4 employees day-to-day workflow in order to maximize productivity and maintain
quality standards.
Developed and implemented operational procedures to ensure quality standards were met.
Managed day-to-day operations while ensuring high levels of customer satisfaction were always met.
Provided leadership and direction to staff members to ensure successful completion of projects on
time.
Resolved conflicts among team members by mediating disputes and proposing solutions that both
parties could agree upon.
Implemented systems for tracking operational performance metrics.
Collaborated with other managers across the organization to develop strategies that support overall
company objectives.
Led 2 cross-functional teams to achieve business goals.
Oversaw daily operations, optimizing efficiency and productivity.
Conducted performance evaluations and provided feedback for growth.
Implemented continuous improvement initiatives for process optimization.
Developed and implemented operational policies and procedures.
Used excellent verbal skills to engage senior leaders in conversation and effectively determine needs
and requirements.
Prepared staff work schedules and assigned team members to specific duties.