Jessica Gavord
Saginaw Valley State University
From Bay City
From Bay City
I am a junior at Saginaw Valley State University expecting to graduate with a B.A. in communication with a marketing minor in 2017. I am a part-time marketing intern at Mobile Medical Response (MMR) and full-time communication specialist in MMR's medical communication department. I began my employment with MMR as a call-taker in 2012, became a dispatcher in 2014, and I became EMD-Q certified May 2015.
I plan to have more internship experiences before graduation. I work best in a team and enjoy learning the ins and outs of an organization and applying my knowledge in an effort to benefit the company and its employees.
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SVSU student Jessica Gavord, of Bay City, spending spring break volunteering in Toms River, Utah
Jessica Gavord, of Bay City, is one of 82 Saginaw Valley State University students participating in the institution's Alternative Breaks program, which is a student-led organization that sends its ...
March, 09 2016 - Verified by Saginaw Valley State University
Marketing Intern at Mobile Medical Response
Published an article in the November 2015 quarterly newsletter that was read by over 600 employees
Created and displayed pictorial directories by department for over 600 employees on the company Intranet
Marketed sales of MMR apparel to employees using email notification
September 2015 - Present
Communication Specialist at Mobile Medical Response
Review emergency calls for quality assurance to provide timely peer-to-peer feedback utilizing clearly-defined scoring rubric
Provide feedback for assessments of 3% of all emergency calls taken each month, which are further reviewed by department supervisors in an effort to provide better call quality
Achieved Emergency Medical Dispatch-Quality (EMDQ) certification through the International Academies of Emergency Dispatch (IAED)
Accept approximately 60 incoming emergent and non-emergent calls per shift; dispatch appropriate units as-needed
March 2012 - Present
