Jessica McIntyre

~Running front end day to day operations ~Recognizing staffing needs throughout the store based on sales and customer demand ~Scheduling strategically off of business metrics and financial goals ~Meeting all Federal, State and Company regulations through the hiring process ~Ensuring consistency across the team with company procedures and processes ~Cash handling transaction audits to ensure accuracy and proper procedures ~Driving the culture of stellar customer service ~Reviewing time cards of team members for accuracy and proper attendance/break management ~Close communication with all team members to deliver expectations and ensure execution on all levels throughout the store ~Accountability and proper counseling for policy violation ~Conflict resolution/mediation to promote resolve and build a team based environment ~Fluency in programs such as Kronos, Virtual Edge hiring system, Concur expense management, Microsoft Excel and Microsoft Word ~Ensure thorough teaching and training with all teams members to maximize effectiveness/promotion in their role