Johnathan Nguyen
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Johnathan Nguyen, of Lilburn, graduated from Georgia State University during the Spring 2021 semester. Nguyen earned a Bachelor of Science degree, majoring in Computer Science, with an undergradua...
June, 07 2021 - Verified by Georgia State UniversityJohnathan Nguyen of Lilburn was named to the Spring 2021 President's List at Georgia State University. To be eligible for the President's List, degree-seeking students must have earned a GPA of at...
June, 03 2021 - Verified by Georgia State UniversityJohnathan Nguyen of Lilburn was named to the Fall 2020 Dean's List at Georgia State University. To be eligible for the Dean's List, degree-seeking students must have earned a GPA of at least 3.5 f...
February, 02 2021 - Verified by Georgia State UniversityJohnathan Nguyen was named to the Summer 2020 President's List at Georgia State University. To be eligible for the President's List during the summer semester, degree-seeking students with a minim...
September, 16 2020 - Verified by Georgia State UniversityJohnathan Nguyen, of Lilburn, was named to the Spring 2020 Dean's List at Georgia State University. To be eligible for the Dean's List, degree-seeking students must have earned a GPA of at least 3...
June, 05 2020 - Verified by Georgia State UniversityJohnathan Nguyen of Lilburn has been named to the Fall 2019 President's List at Georgia State University. To be eligible for the President's List, degree-seeking students must have earned a GPA of...
February, 10 2020 - Verified by Georgia State UniversityTo be eligible for the President's List during the summer semester, degree-seeking students with a minimum Georgia State University cumulative grade point average (GPA) of 2.00 must earn a 4.0 GPA ...
August, 05 2019 - Verified by Georgia State UniversityJohnathan Nguyen of Lilburn was named to the President's List during the Spring 2019 semester at Georgia State University. To be eligible for the President's List, degree-seeking students must hav...
June, 06 2019 - Verified by Georgia State UniversityJohnathan Nguyen of Lilburn was named to the Fall 2018 President's List at Georgia State University. To be eligible for the President's List, degree-seeking students must have earned a GPA of at l...
February, 14 2019 - Verified by Georgia State UniversityJohnathan Nguyen of Lilburn was named to the President's List at Georgia State University during the spring semester of 2018. To be eligible for the President's List, degree-seeking students must h...
June, 06 2018 - Verified by Georgia State UniversityJohnathan Nguyen of Lilburn was named to the Fall 2017 President's List at Georgia State University. To be eligible for the President's List, students must earn a 4.0 GPA for the semester and comp...
February, 09 2018 - Verified by Georgia State University Worked with team leads to program bot to display team members and their user information whenever a team was called
Programmed the embedment of the bot response by using JavaScript
Providing the highest level of customer service by listening to customer needs and providing innovative solutions to customer inquiries
Troubleshoot issues relating to iOS devices and logging accurate information through CORE
Ensured customer satisfaction after every call receiving survey scores of 100% over a rolling 3-month period
Worked in conjunction with other Service Advisors worldwide to provide solutions in a timely, professional manner.
Maintained up-to-date knowledge of policies, products, and solutions
Organized and prepared simulation space by setting up material and checking programs to ensure its operability
Troubleshoot issues with the computers and tablets used in simulations
Explained clear instructions to all volunteers, teachers, and students
Promptly resolved over 150 client inquiries and educated clients on their devices
Performed professional repairs for modern electronic devices such as replacing cracked screens or malfunctioning hardware parts (iPhones, iPads, Computers)
Assisted customers by translating and explaining the issues with their devices along with processing client payments
Troubleshoot iOS and Windows operating system issues
Acquired knowledge and hands-on experience with structured cabling
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