Joshua Conner
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Congratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-5 (Sep - Oct) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
November, 04 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-4 (Jun - Aug) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
September, 09 2025 - Verified by Southern New Hampshire UniversityIt is with great pleasure that Southern New Hampshire University (SNHU) congratulates the following students on being named to the Summer 2025 President's List. The summer terms run from May to Aug...
September, 09 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-3 (May - Jun) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
July, 16 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-2 (Mar - Apr) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
May, 14 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-1 (Jan - Mar) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
March, 11 2025 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates the following students on being named to the Honor Roll for the 2024 C-6 (Oct - Dec) term. Honor Roll is a term-specific achievement that recognizes ...
January, 14 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2024 C-5 (Sep - Oct) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
December, 03 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2024 C-4 (Jul - Aug) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
September, 10 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2024 C-3 (May-Jun) term! Honor Roll is a term-specific achievement that recognizes learners who excel at SN...
July, 11 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 24EW4 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
May, 16 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 24EW3 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
March, 20 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW2 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
January, 05 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW1 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
November, 08 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW6 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
September, 06 2023 - Verified by Southern New Hampshire UniversityHardware & Device Maintenance:
Performed cleaning and preventive maintenance on Avery Pathfinder printers and scanners
Executed manual scans and fixed printer operations (MSFP) for various AMZL stations
Adjusted label guides and media loading for Bixilon 770 printers
Resolved hardware issues such as label liner bunching and media feeding errors on Bixilon units
Replaced printheads and drive belts on Zebra ZT 411 and ZT 420 printers
Set up station configurations for Bixilon printers with TC57 devices
Printer & Labeling Solutions:
Led label stock configuration for Bixilon 770 printers
Installed Peel option with Liner Take-Up (LTO) for Zebra ZT series
Managed printer menus and calibration processes for Zebra printers
Supported label setup and maintenance across various Amazon Fulfillment locations (35A Primary/Secondary, 5SA)
Device Connectivity & Networking:
Connected Bluetooth RS507 and RS5100 Zebra finger scanners to Kindles and TC5x scanners
Resolved TC5x connection and SSID troubleshooting
Established VPN connections and guided users through the process
Enabled mixed content in Firefox for TC56 devices
Laptop & User Support:
Updated and maintained shared/spare laptops (including Windows updates and bandwidth-saving setups on 4G)
Performed user account troubleshooting and system access resets
Supported Flex Box configuration and Vendor Flex operations
Delivered Computer on Wheels (COW) inspection and maintenance guidance
Logistics & Inventory Management:
Maintained inventory of Avery scanners, TC5x, and ring scanners
Organized EU Device Cages and managed weekly cleaning and preventive maintenance (PM) checklists
Support Systems & RMA:
Utilized DSCS for RMA/ARMA requests and order tracking
Troubleshot scanner and device issues through standardized escalation procedures
Security & Training:
Completed EMEA OTS Social Engineering training for remote site awareness
Skills: Troubleshooting Hardware Configuration Network Configuration Device lifecycle management Process optimization User support and training
ADTA process operations operator
Self-diagnose ADTA to ensure operations is maintained and troubleshooting issues or concerns
Trained and operated in sort operations
Trained and operated in storages of sort operations
Trained and operated in pick and stage operations
Trained and operated in dock operations
Trained and operated in GTDR for operation
Communication to leaders and operations team of risk that may arise whether on the sort-floor operations
PDA trained and self-sufficient on how to utilize device to make the process as streamlined as possible
Monitor and self-assess safety (risks) to personnel and equipment while conducting operations
Obtained TSA clearance to enter and exit secure facility between ramp and building operations.
Trained and operated vehicles on the ramp which include crew vans, cargo tractors, and k-loaders
Trained and operated as guide to bring incoming aircraft and outgoing aircrafts taxiing in and out of the ramp safely
Monitor and self-assess safety (risks) to personnel and aircrafts while conducting ramp operations
Verifier of aircraft load for ramp operations
Document loads virtually but capturing images of locks and doors for verification process
Attended AWS workshops to ensure training was up to date with company standards.
Trained and operated in sort building to help assist sort building fulfill ramp operations.
PDA trained and self-sufficient to fulfilled operational needs
Adhere to all safety and ISO regulations at all times. Responsible for ensuring employees maintain compliance as well. Maintain clean and neat facilities, to ensure safety of employees.
Assist with management of staff which includes, but not limited to, coaching, scheduling and ensuring regular communication with Business Unit Manager or Human Resources on employee performance and goals.
Coordinate with Business Unit Manager and/or Human Resources on employee issues that may arise such as, worker compensation, safety, personnel issues and time off request.
Assist in the management of efficient work hours and control overtime.
Work closely with schedulers to ensure staffing levels are met.
Oversee the supervisors and leads to ensure they are effective leaders and representing ISS in the proper fashion. Make sure they are checking paperwork, verifying time, controlling time, and communicating with office on all issues.
Ensuring employees are following work instructions, are trained and consistently performing per the specific job instructions: following set breaks, safety rules, and dress code as outlined by ISS and specific customers.
Responsible work working with supervisors and leads to train all employees job-to-job as directed by customers to ensure we are consistently following ISO practices, ISS procedures, and customer expectations.
Maintain equipment and through trouble shooting of machines, vehicles and forklifts on a regular basis; notify appropriate parties if they are not operating effectively.
Responsible for communicating with Business Unit Managers on issues that are brought up by the customers, supplies and/or employees. Work with customers on all issues that may arise and follow up as needed to ensure they are satisfied with quality of work and that communication remains open.
Developing and maintaining professional relationships with current and potential customers and suppliers.
Performs other duties as assigned.
Manage adherence to all safety and ISO regulations at all times throughout all shifts. Maintain clean and neat facilities to ensure safety of employees
Manage staff (scheduling, training, communications and coaching)
Communication with Operations Managers and HR regarding employee performance, evaluation and discipline, safety issues, and attendance.
Maintain and forecast efficient work schedules
Ensure supervisors and team leaders are trained to ensure they are effective leaders perform specific job instructions and are following ISO practices, ISS procedures, set breaks, safety rules, and dress code as outlined by ISS and customers.
Maintain gages and trouble shoot machines, vehicle issues, forklifts, hand tools and measurement equipment on a regular basis; notify appropriate parties if they are not operating effectively.
Manage multiple locations on all shifts.
Communicate with Operations Manager as necessary regarding issues brought up by the customers, suppliers, and employees.
Develop and maintain professional relationships with current customer contacts on all shifts. Work with customers on all issues that may arise and follow up as needed to ensure they are satisfied with our performance.
Establish a process flow that provides consistent inspection methods and PPH.
Monitor and regulate all un-billable over time hours.
Train and audit supervisors and team lead on training sheet creation and implementation.
Maintain an effective communication log between all shifts.
Ensured all associates followed the ISO-9001 standards
in charge of multiple sorts including all associates up to 50 associates
Ensured all associates read the work instructions and were trained properly for the sort.
Conducted audits on the sort that was being performed to ensure all procedures are being followed.
Communications between Team Leaders Supervisors/Customers/Suppliers
Making sure material is properly identified at all times (suspect material, rejected material, and certified material)
Ensuring PPH were met to ensure there is no interruptions or supplier.
Developing working instruction to meet and exceed the Customer or supplier's expectations.
Transferring product in SAP system from one location to other.
Traveling to multiple locations to start new jobs.
Developing Detailed Power Points and special reports to meet or exceed the customer or supplier.
Reporting any issue to may arise to Management and HR.
Ensured all associates followed the ISO-9001 standards
In charge of multiple sorts including all associates up to 20 associates
Ensured all associates read the work instructions and were trained properly for the sort.
Conducted audits on the sort that was being performed to ensure all procedures are being followed.
Communications between Team Leaders Supervisors/Customers/Suppliers
Making sure material is properly identified at all times (suspect material, rejected material, and certified material)
Ensuring PPH were met to ensure there is no interruptions or supplier.
Developing working instruction to meet and exceed the Customer or supplier's expectations.
Transferring product in SAP system from one location to other.
Traveling to multiple locations to start new jobs.
Ensured all associates followed the ISO-9001 standards
In charge of 1 sort including all associates up to 4 associates
Ensured all associates read the work instructions and were trained properly for the sort.
Conducted audits on the sort that was being performed to ensure all procedures are being followed.
Communications between Team Leaders Supervisors/Customers/Suppliers
Making sure material is properly identified at all times (suspect material, rejected material, and certified material)
Ensuring PPH were met to ensure there is no interruptions or supplier.
Developing working instruction to meet and exceed the Customer or supplier's expectations.
Followed work instruction provided by the supplier to ensure all quality of all products that was being sorted.
Followed the ISO-9001 standard.
Properly Identifying all product at all times to ensure that suspect material was identified, rejected material was identified, and certified material was identified.
Communication to team leaders, supervisors, and SQE's of any issue that came up during the sort.
Eliminating all non-conforming material to protect the Customers/Suppliers.
Ensuring PPH were met to ensure there is no interruptions at Customer or Supplier.
Ft. Hood, Texas, Baumholder, Germany,Iraq,Kuwait
Supervised and managed 30 personnel and maintained control and accountability of over 2.5 million worth of equipment.
Developed organizational make-up of personnel equipment, and tactics, techniques, and procedures for effective conduct of operational requirements in a rapidly changing and complex environment.
Planned and conducted individual, team, and group training programs to attain collective technical expertise with group to accomplish required objectives.
Trained 2,000 individuals in advanced close quarters marksmanship tactics and techniques to facilitate enhanced collective proficiency; platoon selected to provided support in personal security detail, advanced indirect fire support for all theater operations.
Developed strong partnership with external sourcing clients (or suppliers/vendors) to provide training and update equipment to fulfil operational requirements.
Recruited and developed key leaders to provide required technical expertise in specific functions to improve collective organizational success.
Coordinated and supervised complex movements of oversized equipment and materials in scheduled time frames to facilitate project accomplishment, personnel transportation, and equipment staging.
Designed and conducted strategic planning and training course for 50 junior leaders within the organization.
Developed unit stationing plan to transport, store maintain and operate over 10,000 pieces of equipment to establish viable contingency resources for emergency relief efforts. Conducted 30 relief efforts successfully.
