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Kiersten Troutman

Majored in English - Composition Track
The University of Akron, Class of 2015
From Canton, OH
I have been writing in business for more than 15 years in one capacity or another, including resumes, cover letters, LinkedIn profiles, web copywriting, RFP proofreading/editing, and business plan editing. The key to writing is extracting remarkable words from the mediocre ones. I always tell clients, "The resume walks through the door and speaks on your behalf before you ever have the chance to suit up for the interview. You have one chance to get the second glance. You're not average; your resume shouldn't be either." ___________________________________________________________ MASTER OF ARTS (M.A.) IN COMPOSITION AND RHETORIC English degrees are entirely versatile. In 2011, I was honored to co-present at the College English Association of Ohio (CEAO) Conference, alongside Dr. Andrea Adolph. The presentation discussed use of multi-media projects in the Composition classroom. As of August 2015, I also began teaching College Writing and Business Writing for Kent State University at Stark. My pedagogical approach is simple: demonstrate to students that composition is a valuable skill in the real world---regardless of major. In October 2018, I flew out to rainy Seattle for a speaking engagement with the National Rsum Writers' Association (NRWA). I presented owner business management CRM options for writers and drank way too much coffee all weekend. ___________________________________________________________ "Easy reading is damn hard writing." - Nathaniel Hawthorne I've had a successful day when I've made the reading easy. www.secondglanceresumes.com Proud member of the National Rsum Writers' Association ___________________________________________________________ NOVELIST Yes, a novel is creeping its way out. My muse seems to present in slivers of paragraphs between cups of coffee, grading papers, and processing resume orders. It presents in mangled thoughts and dreams---a lot like disorganized word magnets on a fridge. Stay tuned. It WILL happen.
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Kiersten Troutman graduated from The University of Akron #ForeveraZip

With much hard work and determination, Kiersten Troutman of Canton (44714), graduated from The University of Akron! In all, the 3,000 candidates from 32 states and 28 countries earned 59 doctoral d...

August, 03 2015 - The University of Akron
Adjunct Professor at Kent State University at Stark

Provide College Writing and Business Writing instruction for up to 120 students per academic year
* Authorized to teach College Writing I, College Writing II, and Business Writing (junior-level course)
* Instill fundamentals on how to develop strong arguments when writing lengthy research papers
* Engage students in multi-modal projects that aid in expanding composition to digital literacies
* Create positive learning outcomes through mix of traditional pedagogy as well as multi-modal technology
* Empower students to accept challenge of creating meaningful composition using various technologies
* Receive positive feedback from peer performance reviews and students alike on pedagogical practices
* Promote quick response time to questions (often within the hour) and accessibility to office hours, in effort to encourage strong academic success and overall retention
* Reduced grading time 25% and paper by 100%, through use of Blackboard Learning Management Software (LMS) for electronic submissions
* Completed Online Course Design and Development workshops to prepare for online/hybrid courses
* Completed ALICE (Alert, Lockdown, Inform, Counter, and Evacuate) Training

August 2015 - Present
Manager of Marketing and Outreach (part-time) at Hearinc.

As a person born with hearing loss myself, I am constantly amazed at the technological advances in audiology even over the past ten years.

* Conceptualized and executed innovative branding ideas that differentiated from competitors.
* Attended over 12 community events annually, advocating change in stigmas associated with hearing loss.
* Contracted with close to 10 digital and print marketing vendors to create branding awareness.
* Addressed groups up to 50 in educational seminars on hearing loss/technology used in the field.
* Forged relationships with nearly 20 physician offices as outreach initiative program.
* Managed $75k annual marketing budget, tracking returns on investment (ROI) across platforms.
* Wrote, edited, and reviewed copy and image content for all marketing materials.
* Blogged in WordPress featuring topics on hearing loss and technology available to counter it.

May 2014 - February 2016
Owner and Executive Resume Writer at Second Glance Résumés

As a proud member of the National Resume Writers' Association (NRWA), my team and I offer professional resume writing/editing services, meeting the needs of job candidates across the U.S.

We strive to be competitive in a diverse job market. To date, we have assisted hundreds of candidates through job orders, workshops, and job fairs.

* Lead staff of four in resume/CV writing and workshop reviews.
* Grew reputable business 200% over previous year through networking, web, and print marketing.
* Cultivate relationships with executive search firms to grow business and increase brand recognition.
* Facilitate quarterly writing workshops for up to 25 in attendance on how to improve resume visibility.
* Empower and equip adult learners in non-profit agency life classes with key writing skills.
* Review 100-200 resumes per job fair as a group at highly engaged, sponsored booth.
* Design and keyword target resumes to improve applicant tracking system (ATS) visibility, for entry level clients through C-level management.
* Featured in Career Marketplace's The Job Blog with article, "Tips for Successful Resume Writing".
* Convert generic forms into creative, fillable PDF formats using Adobe Professional XI.
* Collaborate with writing team using cloud-based platforms including Google Drive, Dropbox, and 17hats Client Record Management (CRM) software.
* Sip on at least one latt per day...or three, for increased productivity of course.

July 2013 - Present

Awards, Honors and Recognition

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