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Marc Ductan

Majoring in Interdisciplinary Studies
Georgia State University
From Atlanta, GA
I am currently a senior in the Clinical Health Informatics program at Georgia State University. I have been working at Emory Healthcare as a Patient Services Coordinator for the last 4 years and a half. I have substantial knowledge and experience using applications such as PowerChart, Radnet, GPR, FirstNet, SurgiNet and Ge Centricity. I also have leadership abilities, great written and oral communication skills, excellent problem solving and critical thinking abilities.
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Marc Ductan Receives Andrew C. & Eula C. Carlos Scholarship

Every spring the J. Mack Robinson College of Business hosts an Honors Day Celebration recognizing the college's brightest students. This year's event occurred on Wednesday, April 6 at the Rialto Ce...

September, 13 2016 - Verified by Georgia State University
Marc Ductan Named to the Dean's List for Spring 2016

Marc Ductan was named to the Dean's List for Spring 2016 at Georgia State University. To be eligible for the Dean's List, degree-seeking students with a minimum Georgia State cumulative GPA of 2.00...

July, 14 2016 - Verified by Georgia State University
Marc Ductan was recently inducted into the Alpha Eta Honor Society

Marc Ductan was recently inducted into the Alpha Eta Honor Society. This honor society promotes and recognizes the significant scholarship, leadership, and contributions to the allied health profes...

June, 03 2016 - Verified by Georgia State University
Marc Ductan Named to the Dean's List for Fall 2015

Marc Ductan was named to the Dean's List for Fall 2015 at Georgia State University. To be eligible for the Dean's List, degree-seeking students with a minimum Georgia State cumulative GPA of 2.00 m...

February, 02 2016 - Verified by Georgia State University
Marc Ductan Named to the Dean's List for Spring 2015

Marc Ductan was named to the Dean's List for Spring 2015 at Georgia State University. To be eligible for the Dean's List, degree-seeking students with a minimum Georgia State cumulative GPA of 2.00...

June, 26 2015 - Verified by Georgia State University
Patient Access Representative at Emory Healthcare
• Performing order entry using the PowerChart application • Using the FirstNet application to manage the emergency department workflow from check-in through discharge • Assisting with departmental workflow as needed • Performing data collection and data entry • Using the Radnet application to streamline departmental operations from registration to order entry • Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations • Performing ancillary activities such as scheduling MRI, CT scan for over 20 physicians
December 2015 - Present
Patient Care Coordinator at Emory University
• Performed data collection, data entry and quality monitoring activities, as applicable • Determined patient insurance eligibility and collecting co-pays to properly coding claims • Checking of supplied data for sense, consistency and accuracy. • Performed ancillary activities such as scheduling MRI, CT scan, and MRA for over 20 physicians • Super-user for GE Centricity; providing training, and support for staff members • Point of contact for the entire department when there is a system failure • Performed precertification to ensured the approval of certain procedures by the insurance • Facilitated resolution of patient concerns • Collected information concerning patient's clinical background and referral needs, as per specialty guidelines. • Responsible for collaborating with physicians and members of the care delivery team to triage, coordinate and consistently manage the patient care experience • Participated quality monitoring process • Maintained confidential health information according to state and federal regulations including HIPAA. • Ensured complete and accurate registration, including patient demographic and insurance information.
August 2011 - Present
Patient Services Coordinator II at Emory Healthcare
•Retrieve patient medical records for physicians, technicians, or other medical personnel. •Protect the security of medical records to ensure that confidentiality is maintained. •Release information to persons or agencies according to regulations. •Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. •Maintain knowledge of community services and resources available to patients. •Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. •Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
August 2011 - Present

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