Marissa Furtzaig

Provide comprehensive administrative support for the company and the executives
Act as the face of the company while providing clients with outstanding customer service
Maintain confidentiality and discretion while assisting with executives personal matters
Multi-task and change priorities based on levels of importance through strong organizational skills and close attention to detail
Diamond Buyer (Matching stones with castings and authorizing delivery for completion of finished product, sourcing stones from suppliers on Polygon and Rapnet websites, creating detailed spreadsheets with inventory list and vendor contact info, leading and negotiating research based deals through diamond buying process from prospect stage to closing stage)
Drive and manage relationships with numerous vendors sourced locally and globally to improve business relations while maximizing efficiency between transactions
Manage numerous real estate properties of the CEO and Managing Director in NY and MI
Represent property owner by acting as main source of contact to all tenants, brokers, and attorneys for real estate projects and inquiries
Assist customer service, merchandising/allocation, and the accounting department managers by processing invoices for clients

Maintained salon product inventory by keeping track of all purchase orders
Enhanced sales by providing clients with exceptional customer service which lead to increasing salon sales
Multitask numerous duties while answering multi-line phone, checking clients in, checking clients out, booking future appointments, etc.
Assisted with online presence and social media ads which created attraction to the salon
Responsible for the maintenance of the professional look and cleanliness of the salon
Assisted stylists with shampooing and color procedures

Escalated from hostess to server and accumulated more duties in a short time span
Provided excellent customer satisfaction in a fast paced environment by exceeding in sales
Acted as a team player by providing General Manager and staff with additional assistance when needed