Nicola Spence

Assist the PMO Manager in defining and updating the project management processes, standards and governance, contributing to quality control success, Project Manager (PM) training, and coordinating activities in support of Client Services. Formulate policies that align to company goals and objectives. This includes integrated, departmental policies and strategy plans that will support the continued growth of the Client Services department. Develop innovative initiatives that will enhance internal efficiency and effectiveness, improve the ability to accomplish company goals, and promote communication and collaboration efforts companywide. Help identify and evaluate potential risks and assist in risk mitigation. Identify areas of improvement and leverage companys Information Technology (IT) foundations to create solutions. Audit currently used IT systems, software, and hardware bi-annually to ensure IT related costs are monitored and minimized where possible. Act as Microsoft and SharePoint application manager. Assist in contract management by having oversight of the contract management process, as well as development of specific standards for bidding and submission, contract negotiations, and document management. Perform necessary administrative and operational research to support proposal development. Assist with strategy meetings to identify issues and client requirements, facilitate pricing discussions, and obtain executive input on timelines and deliverables for all contract proposals. Ensure the accuracy of contract proposals that are developed prior to submission.