Phuong Nguyen

Majored in Computer Science, Minored in Business & Management
Knox College, Class of 2018
From Hanoi

Computer Lab Manager at Knox College

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Education

Knox College

Phuong in the News

Phuong Nguyen Named to Dean's List for Spring 2018

Phuong Nguyen has been named to the Knox College Dean's List of distinguished students for the 2018 Spring Term. To be named to the Dean's List, a student must have earned at least 2.5 credits in t...

July, 09 2018 - Verified by Knox College

Knox College Class of 2018 Graduates

About 300 Knox College seniors received their bachelor's degrees on June 3, 2018, at the College's Commencement exercises in Galesburg, Illinois. The new graduates include: Phuong Nguyen of Hanoi...

June, 06 2018 - Verified by Knox College

Phuong Nguyen Named to Dean's List for Winter 2018

Phuong Nguyen has been named to the Knox College Dean's List of distinguished students for the 2018 Winter Term. To be named to the Dean's List, a student must have earned at least 2.5 credits in t...

April, 13 2018 - Verified by Knox College

Phuong Nguyen Named to Dean's List for Fall 2017

Phuong Nguyen has been named to the Knox College Dean's List of distinguished students for the 2017 Fall Term. To be named to the Dean's List, a student must have earned at least 2.5 credits in the...

January, 24 2018 - Verified by Knox College

Phuong Nguyen Named to Dean's List for Winter 2015

Phuong Nguyen was named to the Knox College Dean's List of distinguished students for the 2015 Winter Term. To be named to the Dean's List, a student must have earned at least 2.5 credits in the te...

October, 06 2017 - Verified by Knox College

Phuong Nguyen Named to Dean's List for Winter 2016

Phuong Nguyen was named to the Knox College Dean's List of distinguished students for the 2016 Winter Term. To be named to the Dean's List, a student must have earned at least 2.5 credits in the te...

October, 06 2017 - Verified by Knox College

Phuong Nguyen Named to Dean's List for Fall 2016

Phuong Nguyen has been named to the Knox College Dean's List of distinguished students for the 2016 Fall Term. To be named to the Dean's List, a student must have earned at least 2.5 credits in the...

October, 06 2017 - Verified by Knox College

Phuong Nguyen on Knox College Dean's List for Spring 2017

Phuong Nguyen of Hanoi, VIE has been named to the Knox College Dean's List of distinguished students for the 2017 Spring Term. To be named to the Dean's List, a student must have earned at least ...

August, 10 2017 - Verified by Knox College

Work Experience

Computer Lab Manager - Whitcomb Art Center at Knox College

- Developing policies and procedures to ensure efficient lab operations and quality service. - Coordinating work schedules among student employees to cover all open hours andmaintaining instructional lab reservations for academic classes/training. - Assisting student and faculty/staff users regarding the use of supported software applications and hardware - Coordinating and performing software installations, diagnostics, and repairs. - Providing ongoing training and supervision to student lab assistants regarding computer software, hardware, and lab procedures.

July 2017 - Present

Help Desk Assistant - Information Technology Systems at Knox College

- Providing computer help desk support and assistance on hardware/software to students and staff. - Installation of printers, software and other programs on computers around campus. - Serving as the first point of contact for customers seeking technical assistance over the phone or email - Providing on-site troubleshooting and classroom support for faculty and students. - Ensuring the smooth running of devices and immediately alerting specialized personnel when problems or a possible hardware failure can be envisaged. - Reporting issues as appropriate to administration after review. - Solving problems associated with applications, software and operating systems, determine the source of problems, classify their level, priority and nature.

January 2017 - Present

Chapter President at Pi Beta Phi Fraternity for Women

- Oversee activities for 50 sorority members - Preside over chapter and officer meetings using parliamentary procedure - Work with collegiate members, alumnae advisors, inter/national headquarters, campus administrators and executive officers to improve risk management - Develop skills in problem solving, leadership training, public speaking, marketing, team building and organizational communication

January 2017 - Present

Badges Awarded