Stephen Coles
Mansfield, a Commonwealth University, Class of 2018
From Warrington, PA
Stephen Coles of Warrington, PA has been named to the fall 2017 Dean's List at Mansfield University. To be named to the Dean's List, a student must be attending the university full-time and attain...
January, 12 2018 - Mansfield, a Commonwealth UniversityExtended register use with sales goals during which I would be doing transactions for customers regarding their bank accounts. These transactions would include, but were not limited to deposits, withdrawals, loan payments, and credit card payments. I was formally taught how to detect and deal with counterfeit money and how to recognize crime and fraud. The sales would consist of offering credit cards and loans as well as cross-selling to the customer service representatives. During the latter months of my time there I assisted in training my replacement. I also made the best coffee in the branch.
Extended register use with sales goals during which I would also be tasked with keeping the concessions area clean of any trash and having all amenities stocked and readily accessible. I consistently closed for the first several months in which time stock would be refilled which included, but was not limited to 50lb bags of popcorn and 5-gallon soda syrup boxes. Certain days I ushered where I cleaned the theaters and bathrooms, swept floors, and ripped tickets. After a few months, I was made staff lead in concessions where I oversaw breaks and closing for the concessions staff. For the last few months I was placed into the box office selling tickets.