Tawain Smith

Created and maintained a positive and professional learning environment while setting the standard of expectations through example in conduct, work ethic, integrity and character. Able to deliver, projects and motivate trainees through effective training methodologies both in group and individual classroom dynamics. Manage delivery and continuous improvement of training programs as well as on-going learning opportunities across the organization, in support of the organizations needs. Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs. Conducted specific training needs assessments to support the development and delivery of corporate training programs and strategies. Monitored and measured effectiveness of all training programs. Partnered with individual departments to outline deliverables, expectations and risks, to include specific training needs for staff. Proactively worked with the Management team to identify and resolve issues. Actively participated in progressive disciplinary processes for employees not able to meet or maintain standards of excellence. Discovered and stopped emerging transportation threats, utilizing state of the art technology. Educated and provided friendly customer service to travelers. Screened travelers and gathered intelligence. Coordinated security-involving aviation.