Tonya Stott
Southern New Hampshire University, Class of 2024
From Maryville, TN
Follow Tonya
Congratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-4 (Jun - Aug) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
September, 09 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-3 (May - Jun) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
July, 16 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-2 (Mar - Apr) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
May, 14 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2025 C-1 (Jan - Mar) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
March, 11 2025 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates the following students on being named to the Honor Roll for the 2024 C-6 (Oct - Dec) term. Honor Roll is a term-specific achievement that recognizes ...
January, 14 2025 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2024 C-4 (Jul - Aug) term! Honor Roll is a term-specific achievement that recognizes learners who excel at ...
September, 10 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 2024 C-3 (May-Jun) term! Honor Roll is a term-specific achievement that recognizes learners who excel at SN...
July, 11 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 24EW4 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
May, 16 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 24EW3 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
March, 20 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW2 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
January, 05 2024 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW1 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
November, 08 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW6 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
September, 06 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW5 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
July, 12 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW4 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
May, 09 2023 - Verified by Southern New Hampshire UniversityCongratulations on being named to Southern New Hampshire University's Honor Roll for the 23EW3 term! Honor Roll is a term-specific achievement that recognizes learners who excel at SNHU. It was es...
March, 07 2023 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates Tonya Stott on being named to the Honor Roll for the 22EW2 term. Honor Roll is a term-specific achievement that recognizes learners who excel at SNH...
January, 17 2023 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates Tonya Stott on being named to the Honor Roll for the 22EW1 term. Honor Roll is a term-specific achievement that recognizes learners who excel at SNH...
November, 01 2022 - Verified by Southern New Hampshire UniversitySouthern New Hampshire University congratulates Tonya Stott on being named to the Honor Roll for the 22EW6 term. Honor Roll is a term-specific achievement that recognizes learners who excel at SNH...
September, 07 2022 - Verified by Southern New Hampshire UniversityProactively investigated and resolved a high volume of seller claims, maintaining an impressive accuracy rate of 98.9%. Leveraged a suite of Amazon tools to conduct thorough research and support processes. Spearheaded initiatives to enhance the associate experience by identifying opportunities for improvement and proposing innovative solutions.
Manage 20+ customer inquiries daily, resolving account, shipment, and payment issues with 98.9% accuracy.
Investigated complex service concerns, including damaged claims and order discrepancies; escalated and recovered multiple denied reimbursement claims.
Implemented process changes that reduced case volume by 33.57%, increasing team efficiency.
Support cross-functional initiatives, including pilot programs to improve customer experience.
18