Travis Nealey

Entered in as regular concession and box office employee at the Carmike in Batesville, AR, and then promoted two months later to assistant manager. After one year as an Assistant, I was promoted to General Manager of the theatre. After another year, I was transferred to a bigger facility in Fort Smith, AR, where I currently reside. My main duties included office management, inventory control, crowd control, projection, selling tickets and concessions when needed, and above all: Customer Service. Highlights: Traveled to Florida & California to transition theatres that Carmike had purchased. This included removing all POS terminals and servers and replacing them with ours, transferring employee files by going through the Carmike hiring process, and training all staff and management the policies and procedures that they are required to follow. Assisted with conducting HR investigations in Oklahoma and California Assisted with numerous audits. Several managers, including my superior, contact me when they need assistance with just about anything, including technical issues, event ideas, social media, or customer complaint resolution. In 2014, Carmike partnered with Troy University to create a scholarship program that included relevant courses for theatre management. I was one of only 15 Carmike employees to get awarded the scholarship.