Valeria Laverde Martinez

Fostered a safe and inclusive living environment by promoting community standards and conflict resolution.
Organized educational, social, and wellness events to enhance resident engagement and personal growth.
Provided peer support and guidance to residents, addressing academic, social, and personal concerns.
Conducted regular check-ins and room inspections to ensure safety and adherence to housing policies.
Collaborated with campus staff to manage crises and respond to emergencies.
Served as a resource for residents, connecting them to campus services and opportunities.

Represented the college at various events and orientations, promoting campus resources and academic programs.
Assisted in guiding prospective students and families on campus tours, highlighting key facilities and student experiences.
Engaged in outreach efforts, sending hand-written postcard to provide personalized experience.
Collaborated with admissions and faculty to plan and execute recruitment events
Provided mentorship and support to incoming students, fostering a welcoming campus environment.

Communicated with tact and diplomacy to resolve guest dissatisfaction.

Escorted guests to proper tables or offered open seating options in bar and patio areas.

Adhered to sanitation and safety control policies to protect establishments and patrons.

Answered phone calls to take reservations and address guest questions and concerns.