Anthony Chism

Provided clear communication to the public and responders when calls for service were received.
Attention to detail when entering theft, protection order, and warrant information into NCIC database, and when completing regular checks on entered files.
Delivered professional, detailed, and accurate information on subjects being interviewed on the scene with a relevant warrant, summons, & emergency protective orders

Investigated Thefts and Injury Claims for Operations and General Claim services
Deterred and Reported attempts at panhandling and suspicious activity on the property to leadership and local authorities
Trained new Officers on Marriott Standards, Expectations, Duties, & Responsibilities

Digital Specialist
Achieved team and network goals at handle time and negative response rate
Communicated effectively with the customer when explaining technical information and performing troubleshooting on devices that werent functioning properly
Served as a subject matter expert in Kindle devices and functions
Acting Resolutions Lead
Contributed as a problem solver for both associates and customers.
Strengthened my Multitasking Skills when answering associates questions via chat while simultaneously talking to multiple associates at once
Assisted with customers who have requested to speak with leadership in order to provide appropriate solutions for any escalated issues they are having