Austin Hillrichs

Experienced systems administrator and solutions-oriented IT professional with proven success designing, implementing and integrating technology in diverse environments. . Network administration, design and documentation. Problem analysis and troubleshooting. Route/switch and security appliance configuration. Virtual infrastructures, servers, desktops, laptops and mobile devices. . Disaster Recovery, Business Continuity and IT Service Management. . New circuit extension and implementation. . Supervision of support staff. . Policy development and enforcement. . Active Directory administration. . HIPAA Security compliance. Hardware: Cisco Routers, Cisco Switches, Cisco ASA, Ironport ESA/WSA, Servers, Desktops, Laptops, Mobile Devices, WAP/WLAN, Printers, Plotters, Scanners, etc Systems: Cisco IOS, VMware/vCenter, Windows Server 2008/2012, Windows XP/7/8, Linux (SUSE, Mint, Ubuntu, Kubuntu), ESX4.1+, SilverPeak, CUCM/CUCCX, etc Protocols: TCP/IP, RIP, BGP, OSPF, VTP, VLAN, PPTP, IPSec, DNS, DHCP, Ethernet, 802.11a/b/g, ISM DSSS, etc. Applications: Microsoft Office Suite 2007+, Microsoft Lync, Outlook, GroupWise, Eventum, Nessus, Nmap, SolarWinds, The DUDE, TrackIT, NetformX Discovery, Microsoft Service Center (SCOM/SCCM), Microsoft DPM, etc.