Ayisha Mapp

Supported Chief of Staff to County Manager in running Kean University testing and vaccine sites
Assisted with setup of Countys vaccination site since onset of pandemic
Managed indoor/outdoor registration staff and all registration processes and procedures, including for
patients coming to be tested
Facilitated staff training for vaccine registration systems
Managed transfer of information between old registration system and new registration system
Troubleshooted patient vaccination issues
Oversaw County mobile vaccine sites and work with municipalities to bring testing and vaccines to
vulnerable populations
Trained and supervised testing and vaccine site staff
Managed scheduling for testing and vaccine site clinicians, administrative staff and other personnel and
volunteers
Coordinated personnel for community outreach opportunities
Oversaw and processed in-person and virtual testing and vaccine registrations for 100k+ County residents

Kept records of dispositions of purchase orders and invoices received
Received and recorded invoices from vendors, confirm whether goods have been delivered and coordinate
with accounts/payable section
Reviewed requisitions for materials not normally kept in inventory for proper distribution code
identification and ensuring accuracy
Performed administrative tasks involved in the preparation of contracts following the awarding of bids

and community priorities(Unions, NJEA)
Assign and direct work- supervise work product and track long-term projects to completion
Facilitate effective collaboration with the offices of city, county and state officials
Develop and maintain relationships with constituents and community leaders, advocacy organizations, and
other stakeholders
Maintain calendar and managed event schedule
Create quarterly newsletter
Establish and manage Assembmlywomans non-profit organization Lindas HOPE

Reviewed and checked payroll and personnel records, statements, documents, certificates
Tracked and maintained time and attendance records
Prepared regular, supplemental, and overtime payrolls, adding and deleting employees as required
Made appropriate changes such as union deductions, taxes, charities and pension
Assisted in the development and implementation of policy and procedural changes
Initiated and conducted surveys of staffing needs, position classification training, and other personnel
matters
Interviewed employees having complaints and grievances
Recruited and interviewed prospective employees
Completed on-boarding process for new employees

Lead warehouse team of 10 for credit card transition from American Express to Visa and ensured smooth
transition of Visa launch
Trained senior managers and supervisors on new membership system
Acted as department point of contact for technical issues
Worked closely with membership managers to ensure all member concerns were immediately addressed
Assisted in managing membership accounts for 4000+ Costco members
Traveled to new warehouses to train new membership staff on membership and credit systems
Processed memberships and renewals in CRM system
Instructed members and potential members about membership and credit programs
Processed membership and merchandise returns
Planned and executed outside marketing ventures
Organized and prepared onsite visits with local organizations to form partnerships
Performed end of day cash reconciliation in excess of $500,000
Received, counted and recorded cash and check receipts from each register
Made cash drops for armored truck personnel
Performed support functions and other duties and responsibilities as assigned

Recruitment & Retention Specialist - October 2011 - August 2014
Implemented strategies to ensure effective delivery of membership services to 33% of council population
Determined need for additional unit support by assessing community needs
Responsible for council-wide recruitment and retention of volunteers
Planned and orchestrated recruitment events and programs
Scheduled and facilitated interviews and trainings
Assisted in the volunteer on-boarding and training processes
Provided support, supervision and direction to volunteers in 15 Service Units
Served as liaison to operational functional committees
Provided staff support to board, volunteer and staff committee chairs
Managed expense reporting, travel expenses and reimbursement requests
Recruited, selected, appointed, supervised and coached over 180 adult volunteers on Service Teams
Provided conflict management when necessary
Experience in running Personif