Allison Manalili

-Create a warm and welcoming presence for Museum visitors
-Manage indoor and outdoor crowd control and ticketing
-Facilitate expedited entry to the museum for members and advanced ticket holders
-Assist visitors with buying tickets on kiosks; troubleshoot kiosk errors
-Provide direction, wayfinding, and information to visitors at all entry points
-Communicate Museum policies and offerings; recommend museum itineraries to visitors
-Maintain up-to-date knowledge of daily Museum open galleries, programming, and operational changes
-Restock all materials at various ticketing and information desks
-Facilitate visitor needs in whatever capacity needed and provide general information about the Museum
-Work effectively with a diverse team that includes volunteers and security officers

-Maintain and update disciplinary records for Ambassadors
-Co-create agenda for Open House and Accepted Students Day with Administrative Assistant
-Organize and manage office inventory
-Manage Tour Assessment Program for returners to ensure clarity and efficiency of tours
-Assisting in the interviews and selection of new hires
-Manage office mentor program
-Design print and digital media for events such as Open House and Accepted Student Day