April Bailey
Majoring in Pre-Computer Info Systems
Georgia State University
Georgia State University
15+ years in Communications/Network Administration Industry; 9+ years active duty in US Army providing seamless communication and network management both during war and peacetime through various leadership roles.
Highly self-motivated, selfless worker who prioritizes teamwork, solid communication and taking the initiative. Proven ability to lead, drive and tackle issues of great complexity.
Degree in Sociology from GA State University and currently pursuing B.B.A in Computer Info Systems also at GSU; expected to graduate in 2021.
Specializing in working with Cisco routers (most experience throughout career), ALU & Juniper routers and switch command line interface (CLI) configurations; Tableau, Alteryx, Teradata, Microsoft O365 (Excel, PowerPoint, Teams, Word, OneNote, etc); ITIL certified; excellent oral and written communication; effective leader, mentor and teammate.
Follow April
Reporting, Analytics, Performance and Problem Management Specialist at Sprint
Leading and assisting w/ various projects towards optimizing network performance, training and process development
Being proactive towards cutting cost and labor efforts through development of interactive online training and process documentation
Monitoring the network through review and analysis of performance data and assisting in determining next steps towards a better, more reliable network
Providing training both inside and outside of current team on multiple technologies, troubleshooting, processes, data performance and analysis
Selected for and currently involved in Sprint's Next Leadership Program (NLP) which hones leadership skills and prepares one for increased responsibility within the company
Currently designing an online training course to serve as the pilot for current organization's training needs in the future in effort is to minimize in-person training and maximize the overall maintenance/reliability of the network.
January 2014 - Present