Reliable, dedicated Veterinary Technician with 5 years of clinical experience assisting in a high-volume, multi-doctor, holistic veterinary hospital in addition to 7+ years in customer service and administrative roles with an animal health company. Proven trainer with excellent verbal and written communication abilities, combined with skills in developing policies/procedures to ensure consistent and effective operations. Dedicated to maximizing patient care and client satisfaction. Flexible and adaptable problem solver who learns quickly and eagerly seeks new tasks and responsibilities. Technical skills include PV-Works, Oracle, Microsoft Word, Microsoft Excel and Microsoft PowerPoint.